Frequently Asked Questions (FAQ)
Got questions? We've got answers!
We Make Shopping and Selling Merch Easy!
General - Frequently Asked Questions
Read the latest how-to guides, and information and tips for getting started.
MerchFans is a platform that empowers creators and brands to sell high-quality merchandise effortlessly, while ensuring fans get a seamless shopping experience with premium products.
For creators, MerchFans provides a hassle-free way to sell merch without handling inventory or logistics. For fans, we offer a curated marketplace of exclusive creator-made products.
For Creators - Frequently Asked Questions
Read the latest how-to guides, and information and tips for getting started.
Getting started is easy! Sign up, set up your store, upload your designs, and we handle the rest—from fulfillment to shipping.
Nope! All products are made on demand, which means no upfront costs and no risk of overstock.
You earn money every time a customer purchases from your store. Payments are processed securely and distributed based on your store’s earnings.
For Fans and Shoppers - Frequently Asked Questions
Read the latest how-to guides, and information and tips for getting started.
MerchFans guarantees every item meets strict quality standards, ensuring you receive premium, durable products.
We accept major credit cards, PayPal, and other secure payment methods to make checkout smooth and reliable.
Shipping times vary based on your location and the product ordered, but most orders are processed and shipped within a few days.
Our customer support team is here to help! Contact us at [[email protected]] for assistance.
Orders & Returns - Frequently Asked Questions
Read the latest how-to guides, and information and tips for getting started.
Since items are made on demand, we only accept returns for defective or damaged products. If there’s an issue, contact us, and we’ll make it right!
Once your order ships, you’ll receive a tracking number via email to monitor your delivery.
